The AI Automation System That Helps Small City Governments Handle More - With Less Stress!
Plug N’ AI for Small Cities
PLUG n AI A Done-for-you automation system built for small municipalities.
Respond faster, serve smarter, and free your staff from daily chaos!
Click Here To Watch A Quick Demo!
Click Here To Watch A Quick Demo!
🏛️ WHO THIS IS FOR?
Made for Small Cities Like Yours?
✅ Populations under 50,000
✅ Overwhelmed by paper or phone-based requests
✅ Tired of slow internal response times
✅ Short-staffed or budget-restricted
✅ Need better visibility across departments
🔁 PROBLEMS vs. SOLUTION:
You’re Drowning in Requests, But Can’t Hire More Staff.
City Managers today are stuck between citizen demands and internal bottlenecks.
Service requests go missing.
Permits get delayed.
PHONES NEVER STOP RINGING!
That’s why we created Plug n AI — an automation system built specifically for city operations.
We help you eliminate dropped requests, reduce backlogs, and look like a modern, efficient city — all with the staff and tools you already have.
Streamline with AI handles Operations
SMS, Email, Web Chat, Phone Calls, and much more!
🧩 HOW IT WORKS – THE SYSTEM (3-Step Format):
🧠 Step 1: Automate Requests & Forms
Residents submit online requests for services, permits, or rentals. They get instant confirmation and status updates.
🔁 Step 2: Auto-Assign & Remind Internally
Requests route to the correct department. Staff get task reminders and updates without anyone having to manage it manually.
📣Step 3: Notify Residents Instantly
Alerts, reminders, rental confirmations, and more — all automated by text and email.
💚 WHY CHOOSE PLUG N’ AI?
✅ Pre-built for small cities
✅ Launch in under 7 days
✅ No technical knowledge required
✅ Works with your existing staff
✅ Affordable, fixed monthly pricing
💡 WHAT YOU CAN AUTOMATE:
🔌 Utility outage alert / Emergency Text Alerts
🛠️ Service request forms (potholes, trash, code violations)/ Work Order Follow-up
🧾 Permit workflow: Permit applications & approvals
📣 Public Meeting announcements
📆 POOL/Park/Camping/Gazebo reservations, waivers & forms
📝 Trash request form
🏠Animal Sheler Information/Adoption Forms/ Notices
🧭 Review feedback loop
Industry Leading Features
Automated Follow Up
Automatically message customers across multiple channels including SMS, Email, Voicemail, Calls, Facebook Messenger, and Web Chat to increase response rates to up to 80%.
Team Management
Work together seamlessly to provide service to your clients, track progress, set up campaigns, and more.
Communication Center
All of your communications in one place! Email, SMS, Phone, Voicemail, Facebook Messenger, Web Chat and so on!
AI Appointment Booking
Use PLUG n AI to book appointments for you so that you can focus on what matters the most: your customers.
Service Round Robin
Automatically distribute prioritized service needs between team members and track the progress on each.
Mobile App
Work even when you are on-the-go with our mobile app, respond to leads, track statuses, complete reminders, and more.
Live Call Transfer
Automatically get inbound calls every time a customer is ready to talk and when they schedule on your calendar.
Reminders
Remind yourself to send documents, or any other service-related tasks.
Advanced Reporting
Easily see how well your service campaigns and team are performing so that you can increase your customer service.
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3 Plan Option (remove this section if using the 1 Plan option)
The plans below include some of the most common GHL features + some optional services (e.g. AI Powered Booking Bot ((ZappyChat), Integrated Ads Manager (e.g. Uphex)). Also, there is an optional placeholder, "Business in a Box" if you plan on attaching a snapshot to the plan. You can move / remove / add features depending on your specific offer(s).
PLANS FOR
Businesses Of All Sizes
STANDARD
3 Team Members
$10 Monthly Credits
Reputation Management
Website Chat Widget
Missed Call Text Back
Landing Pages That Convert
Professional Scheduling Tools
Pipeline Management
Multi-Channel Messaging
Unlimited Contacts
PROFESSIONAL
Standard +
8 Team Members
$20 Monthly Credits
Automate Everything
Unlimited Funnels
Nurture Campaigns
Professional Invoicing
Contract Builder
eSign
Blogs
Social Post Planner
24/7 Live Chat Support
Account Setup Call
PREMIUM
Professional +
Unlimited Team Members
$50 Monthly Credits
Memberships
Course Builder
Community Builder
Affiliate Manager
AI Powered Booking Bot
Integrated Ads Manager
Additional Usage
Text: $0.016 ea.
Local Voicemail: $0.05 ea.
Email: $0.004 ea.
Toll-Free Number: $5 ea
Local Numbers: $3.00 ea.
Toll-Free Minutes: $0.08 ea.
Local Minutes: $0.05 ea.
Toll-Free VM: $0.08 ea.
Ready to Work Smarter?
City staff are the heart of local government—driving strategy, ensuring compliance, and serving citizens with empathy and care. But repetitive, manual tasks?
Let Plug N' AI handle those—accurately and efficiently.
"AI Municipal" system pre-loaded in your account
Professionally Designed Customizable Templates
Customizable Contact Magnet
Pre built automations:
AI Appointment Scheduling
Automated Incident/Outtages Reporting
Appointment Confirmation And Reminders
Automated Outtages/Repair/Update Notifications
Automated Requests/Responses
Community Care Sequence
AI Municipal Plan
Unlimited Team Members
Reputation Management
Website Chat Widget
Missed Call Text Back
Professional Scheduling Tools
Multi-Channel Messaging
Automate Everything
Contact Management
Information & Service Campaigns
Contract Builder
eSign
Blogs / QR Code Generation
Social Post Planner
AI Powered Scheduling Bot
24/7 Live Chat Support
Additional Usage
Text: $0.016 ea.
Local Voicemail: $0.05 ea.
Email: $0.004 ea.
Toll-Free Number: $5 ea
Local Numbers: $3.00 ea.
Toll-Free Minutes: $0.08 ea.
Local Minutes: $0.05 ea.
Toll-Free VM: $0.08 ea.
Frequently Asked Questions
What Kind Of Support Do You Provide?
Support is at the heart of everything we do so supporting you and your municipality is our top priority. We offer 24/7 email support as well as an easy-to-navigate comprehensive tutorial library for quick answers to your questions.
How Do I Get Started?
Sign up for a Demo of our Municipal plan and see how easy our services make city management. We hope you'll join us once you see how we can boost your response time and services you provide your community.
How Secure Is My Customer Data?
Data privacy and security is every company's obligation. That's why we ensure compliance with all governing laws and regulations, as well as provide extra protection against security breaches.
How Does Your Automation Work?
We provide comprehensive automation that will execute and automate workflows so that you can focus on service. Our AI will put SMS, Email, Web Chat, Phone Calls, and Calendar Appointments on autopilot.
Can I Cancel My Account At Any Time?
You can cancel at any time. No need to worry about obligations or contracts.
What Platforms Do You Integrate With?